Archive for June, 2010

Sage 200 2010 Released

Wednesday, June 30th, 2010

Sage 200 2010 is now available and is packed with great new features such as Sage 200 Mobile, Purchase Order Authorisation, new BOM module, new Report Designer, even more workspaces as well as a host of wish list items.

Addons users please note:
our addons are not yet available for v2010, but should be available about a month after Sage releases the developer kit.  Follow the link to our earlier post for full details of the new features of Sage 200 2010.

For information about upgrading please call 01355 581 960 to speak to a consultant.

Alistair Livingstone Talks Customer Experience

Friday, June 25th, 2010

Check out our latest video featuring an interview by Paul Stobart, CEO, Sage UK with Alistair Livingstone, MD, Eureka Solutions.  In the video, Alistair discusses with Paul how Eureka Solutions was formed, as well as what it means to provide an outstanding customer experience.

Going Mobile – The benefits of CRM on the go

Wednesday, June 9th, 2010

More and more SMBs are discovering the benefits that an effective customer relationship management (CRM) strategy can bring.  However, many businesses are not aware of the benefits that new technologies have brought for their mobile workforce.  With the latest generation of smart phones, such as BlackBerry, businesses can stay one step ahead of the competition and offer an even greater customer experience through their mobile workforce.

By being able to access their CRM software on the go, mobile workers can take the customer experience to the next level.  For example, customer service issues can be logged instantly, allowing for a quicker response from the service team.  On top of this, mobile workers no longer need to wait until they are back in the office to update the CRM system.  This ensures that productivity and efficiency are improved and means that vital information is less likely to slip through the cracks.

Mobile CRM expert, Michael Crampsey of Sage discusses in more detail the benefits that mobile CRM can bring.

Eureka Solutions is a leading Sage Business Partner and Sage Developer and specialise in the full range of Sage CRM Software.  Find out more about mobile CRM and how we can help your business by calling our head office on 01355 581 960.

Customer News – Goals Soccer

Wednesday, June 9th, 2010

Goals LogoOne of our Sage 200 customers, Goals Soccer Centres, is featured in the Herald newspaper.  Goals, a 5-a-side football operator, has just officially opened their first facility in the United States.  With 35 locations throughout the UK, Goals are the largest company in their field and aim to continue their growth with the opening of the Los Angeles facility.

The full article can be viewed here.

Follow the link to see our Sage 200 case study on Goals Soccer Centres.

Sage 200 2010 due for launch

Wednesday, June 2nd, 2010

Sage 200Sage 200 2010 is due for launch at the end of June 2010 and delivers a lot of new features to enhance the existing Sage 200 Suite.   The latest version has three key themes:

Accessibility

Gartner, the world’s leading information technology research and advisory company, identified hyper speed and hyper connectivity as key emerging trends in the lower mid-market.  Hyper speed is about improved integration and accessibility of information within a business, enabling smarter and faster decisions.  Hyper connectivity is more focused on accessing data from outside the business.  It opens up a world where users can respond immediately and flexibly to different situations and access key information wherever they are.  To that end, Sage 200 2010 delivers Sage 200 Mobile and email authorisation for purchase orders, allowing for a more flexible, accessible Sage 200 Suite.

Information Management

Sage 200 2010 makes information within the Sage 200 Suite better available to users in their day-to-day roles. The new version introduces the new Sage Report Designer, more additional workspaces in the desktop and the new Sage 200 Mobile solution which uses out-of-the-box workspaces on a Blackberry device.

Customer Feedback

From listening to customer feedback and wish lists, several improvements have been made to the new Sage 200 2010.  Sage 200 Project Accounting performance has been improved as well as improved integration with Sage 200 CRM.   In addition all the new features of Sage CRM v7 have been added.

Top New Features of Sage 200 2010

Sage 200 Mobile

The emergence of the mobile workforce is changing the face of business.  People can now communicate wherever they are and this opens up new ways of working and new markets.  With the release of Sage 200 2010, data is now accessible to view and search via the BlackBerry 9000 series, as well as 8900 and 8520.  Sage 200 Mobile allows customers to work smarter enabling a more productive workforce that is more cost effective, as a result.  The business can free up the workforce by mobilising and exposing essential back-office data to offsite staff, to allow them to be more responsive.

New Sage Report Designer

The Sage Report Designer is incorporated in to the Sage 200 Suite.  Most reports will be migrated across to the new report designer, but the old report designer will still be provided to run alongside the new one to allow you to amend/upgrade customised reports.  The new report designer and underlying report layer are easier to use and more intuitive, giving a better user-experience.

Better Purchase Order Authorisation

Sage 200 2010 users will now have full control over their authorisation processes.  This makes the order process more secure, yet with a flexible enough approach to meet your needs.  Users can also get email alerts about orders needing authorisation, so purchase orders are not held up when people are out of the office.

Improved Sage 200 Project Accounting Reporting

The ability to create new reports within Project Accounting has been added, along with six new reports:

  • Cost Transaction Report
  • Revenue Transaction Report
  • Nominal Transaction Report
  • Cost Analysis Transaction Report (by group or structure)
  • Revenue Analysis Report (by group of structure)
  • Profitability Transaction Report (by group of structure)

CRM Integration – Hidden Account Entity

Following feedback from customers, the account entity in Sage 200 CRM has now been hidden, for Sage 200 2010.  This provides smooth end-to-end processing from the CRM interface through to the back office in Sage 200.

Analysis Code Alignment

Analysis codes have been streamlined across modules for Sage 200 2010 release, with each area now having up to 20 analysis codes.  All analysis codes in Sage 200 are now formulated in the same manner and held against individual module records so reporting on these codes will be far easier.  This allows you to easily get the information out of the system that you require.

For more information on the new Sage 200 2010, please contact us to speak to one of our consultants.

  • Sage Business Partner
  • QlikView
  • Netsuite Solution Provider