Archive for December, 2010

Festive Period Opening Hours

Thursday, December 16th, 2010

Details for Emergency Support

Please note details of our office opening hours over the Christmas period:

  • 23rd Dec 2010 – Open as normal, 9am – 5pm
  • 24th Dec 2010 – Closed with limited email & telephone support
  • 27th Dec 2010 – Closed with limited email & telephone support
  • 28th Dec 2010 – Closed with limited email & telephone support
  • 29th Dec 2010 – Closed with limited email & telephone support
  • 30th Dec 2010 – Closed with limited email & telephone support
  • 31st Dec 2010 – Closed with limited email & telephone support
  • 3rd Jan 2011 – Closed with limited email & telephone support
  • 4th Jan 2011 – Closed with limited email & telephone support
  • 5th Jan 2011 – Business back to normal

Should you require urgent support during the Christmas period please call our main office on 01355 581960 or email us at support@eurekasolutions.co.uk.

We would also like to take this opportunity to wish you a Merry Christmas and best wishes for 2011 from all the team at Eureka Solutions!

VAT Changes – Advice for Sage Software Users

Monday, December 13th, 2010

The UK standard rate of VAT increases from 17.5% to 20% from 4th January 2011. For any sales of standard-rated goods or services that you make on or after 4th January 2011 you must charge VAT at the 20% rate. HMRC estimate that the change will affect approximately 2 million VAT registered businesses.

To help Sage software users with these changes we have created some guides for Sage 200/MMS, Sage 50 Accounts and Sage Line 100.

View our VAT change advice.

Office Closed Today – Tuesday 7th December

Tuesday, December 7th, 2010

The adverse weather conditions have given us no option but to close the office on Tuesday 7th December.

Most staff will be working from home and we will be offering support.  Some mobile numbers below are available and we would encourage all customers requiring support to email  – support@eurekasolutions.co.uk – this email box will be monitored by several staff and they will contact you.

Mobiles:

Alistair Livingstone          07887 547642
Alyson McCrum                07841 757385
Aileen Primrose                07525 127474
David Lindores                  07525 127475

Thank you for your understanding and hopefully normal service will be resumed Wednesday.

The adverse weather conditions has given us no option but to close the office Tuesday 7th December.  It’s Monday night 8pm and several staff are still in their cars trying to get home even although we closed the office at 2pm today  – June is holding the record having been in her car for 12 hours!

Most staff will be working from home and we will be offering support.  The mobile numbers below are available and I would encourage all customers requiring support to email  – support@eurekasolutions.co.uk – this email box will be monitored by several staff and they will contact you.

Mobiles:

  • Sage Business Partner
  • QlikView
  • Netsuite Solution Provider