There is no question that the global downturn presented businesses with the toughest economic conditions for several generations. We are in the age of social media where the customer is king. However now that the recovery has begun, innovative small and mid-sized businesses (SMBs) that are quick to react, adapt and find creative ways to combat this relationship change will thrive in the long-run.
Attend our free seminar, at Hampden Park, to find out exactly why Customer Relationship Management (CRM) is vital in today’s marketplace. Our keynote speaker, Dr Jim Hamill, a widely respected CRM expert, business consultant and former lecturer at the University of Strathclyde, will provide practical advice on how to implement CRM in your business.
Following the lunch we have arranged a complimentary tour of the stadium.
Space is limited so register today!
Agenda:
Date: 22nd September 2010
Venue: Hampden Park, Glasgow, G42 9BA
10.30am – Arrival & Refreshments
11am – Introduction
11.15am – Keynote Speaker: Dr Jim Hamill, Effective Customer Management – A Business Imperative
12.15am – Break
12.20am – Michael Crampsey, Sage CRM demonstration
1pm – Buffet lunch
1.30pm – Stadium Tour
2.30pm – Close
If you would like more information about the event please contact us.
