CRM Software from Eureka Solutions

Anyone who manages customers will notice that they are becoming increasingly more demanding; they want products/services faster, cheaper and more personalised. CRM software from Eureka Solutions can help you manage your customers more effectively and maximise your sales & marketing efforts, increasing your bottom line.

When implementing a new solution it is imperative to choose a CRM software vendor that takes the time to find out your business requirements and delivers a system that meets your needs - that's where Eureka Solutions can help. Built on the marketing leading range of Sage CRM solutions, we offer CRM systems for a range of business sizes that are customised to meet the needs of your business.

• All customer information stored in one place including sales, marketing and customer service information
• Effectively manage sales with forecasting, pipeline and task management
• Target the right prospects at the right time
• Deliver an outstanding customer experience with customer service management
• Social media integration including Twitter and LinkedIn
• Access your CRM system on the go with mobile functionality
• Customised to fit your needs

Benefits of Implementing a CRM System

The primary objective of any new CRM software implementation is to bring together customer data from across the company and translate it into meaningful intelligence which can then be acted upon to develop and maintain profitable customer relationships.

A customer management system can help your business to:

• Manage your clients, prospects and suppliers in one central location.
• Gain a single view of your customers by bringing together all data sources.
• Improve process management throughout the organisation.
• Improve sales performance by automating processes and maximising up and cross-sell opportunities.
• Improve marketing performance with effective profiling and targeting of prospects.
• Provide a consistently outstanding customer experience by monitoring and tracking customer issues, increasing loyalty and lowering customer defection.
• Easily report and measure performance in all areas of customer management, enabling improved performance through better decision-making.

Next Steps

Take a closer look at our rage of CRM software solutions which include Sage CRM, Sage ACT! and Sage SalesLogix, or call our head office on 01355 581 960 to speak to a consultant.