2 time winner of the NetSuite 5 Star Partner Award

5 time winner of the Sage Custom Solutions Partner of the Year Award Read more...

EUREKA SOLUTIONS PROVIDE A RANGE OF SOFTWARE SERVICES

The services we provide include: implementation, training, development and support. These ensure you increase the ROI from your software.

Watch the Video

 
 
 

EUREKA SOLUTIONS Services

We believe the first stage to solving a problem is understanding the problem. Secondly, we understand that communication is key to the success of any project.

With combined experience of over 40 years in the software industry, our Project Management Team engage with you at every stage of the process to ensure we understand each of your requirements and communicate with you to guarantee your project is delivered as expected.

 
 

EUREKA SOLUTIONS SERVICES OVERVIEW

 

 
 

df726b4f-ec3d-46b8-ab72-1adb648cb35b STEP 1 SALES DISCOVERY

We believe the first stage to solving a problem is understanding the problem. Secondly, we understand that communication is key to the success of any project. At this point, our sales department will work extremely closely with you and listen carefully to your pain points and understand your system requirements.

Read More | Meet the Sales Team

    Eureka Solutions Sales Discovery

df726b4f-ec3d-46b8-ab72-1adb648cb35b STEP 2 SYSTEM IMPLEMENTATION

Our certified consultants have years of experience in implementing tailored software solutions. Based on the requirements outlined during the sales discovery and project management process, our implementation staff work closely with key members of your team to ensure we implement a business system to meet your requirements.

Read More | Meet the Implementation Team

    Eureka Solutions Implementation Process

df726b4f-ec3d-46b8-ab72-1adb648cb35b STEP 3 SYSTEM TRAINING

Our experts work with your team to deliver tailored training to meet your requirements and ability. We carry out training sessions in your office, on a test version of your setup with your own data to ensure your team are trained and familiar with the system they will be using. Training is provided as part of all new projects; however, we can also offer this to existing users who require familiarisation or just feel that they could get more from their software solution.

Read More | Meet the Training & Support Team

    Software System Training

df726b4f-ec3d-46b8-ab72-1adb648cb35b STEP 4 SUPPORT AND GUIDANCE

We understand excellent support is key to developing and maintaining strong relationship with our customers. Eureka Solutions manage over 1,300 contracts throughout the UK and Ireland and have a customer retention rate of 96.7%. Mixing our statistics with our focus on customer excellence and technical expertise illustrates our dedication to our customers. We offer a range of system support including Sage and NetSuite support, find out more below. 

Read More | Meet the Support Team

 

df726b4f-ec3d-46b8-ab72-1adb648cb35b STEP 5 SOFTWARE DEVELOPMENT

We have always focused on providing a solution which meets our customers’ exact requirements.Having our own, award winning development team in-house ensures that we can tailor each of the solutions we offer to address the specific processes you have
which set you apart from your competitors.We also offer hundreds of off-the-shelf addons which we have developed over the years based on our customers’ requests.

Read More | Meet the Development Team

  Software Development

NetSuite saves us time and allows us to focus on running the business, and that has helped us increase our turnover—our revenues—by 95%

George Bowie, MD 2Pure

View all testimonials

NetSuite has enabled us to bring administration in-house so the reliance on our accountants has reduced. This also reduced errors from manual entry into the accounting system.

Peak Indicators

View all testimonials

NetSuite provides us with a clear overview of the business, with anytime, anywhere and any device access to the system. We have access to much richer information about our customers and prospects. It has completely changed the way we work.

HCSS Education

View all testimonials

With NetSuite we now have time to concentrate on real business matters without having to worry about keeping our IT infrastructure up to speed.

Rococo Chocolates

View all testimonials

GET IN TOUCH

 

5 Star Support 

"As usual support was excellent and problem solved quickly"

Alison Girvan

 

5 Star Support 

"All round excellent support from the Eureka team"

Zoe Symington