2 time winner of the NetSuite 5 Star Partner Award

5 time winner of the Sage Custom Solutions Partner of the Year Award Read more...

WE MAKE IT OUR BUSINESS TO FIND THE RIGHT SOLUTION FOR YOUR BUSINESS

The Challenge Stated: "Eureka Solutions were very responsive to our queries and the transition to the new system went very smoothly, thank you."

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EUREKA SOLUTIONS DISCOVERY

Through our discovery process we aim to find out and understand your challenges and the impact these have on your business

Through that level of understanding we are able to propose and deliver a solution that meets all of your requirements.

96.7%

96.7%

Customer Retention

1642

1642

Support Contracts

1127

1127

Development Contracts

167

167

Current Live Sites

 

THE DISCOVERY PROCESS

The aim of our discovery process is to find out and understand your business and the challenges you are facing from current systems and processes. Once this is established we then drill down and find out what you would like to achieve from implementing a new system. When initial contact is made by a prospect to Eureka Solutions, this is assigned to someone in our sales team, we then follow the process below:

Backgroud Refresh

Background Research 

The first thing they will do is some background research on that company to understand the size of the organisation and the business they operate in.

 

An Exploratory Call

An Exploratory Call

An exploratory call will enable us to determine systems and processes currently in place, what function those systems have and information these systems provide.

Solution Propsal

Solution Proposal

Understanding the current situation allows us to prepare a proposal on the most appropriate solution for your business.

 
 
 

 

Face to Face Meeting

Face to Face Meeting

Following that a face to face meeting is arranged to demonstrate the proposed solution.

 

TRUSTED BY

Cofresh

Goals

Neogen

Keltic Seafare

Lindy

NetSuite saves us time and allows us to focus on running the business, and that has helped us increase our turnover—our revenues—by 95%

George Bowie, MD 2Pure

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NetSuite has enabled us to bring administration in-house so the reliance on our accountants has reduced. This also reduced errors from manual entry into the accounting system.

Peak Indicators

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NetSuite provides us with a clear overview of the business, with anytime, anywhere and any device access to the system. We have access to much richer information about our customers and prospects. It has completely changed the way we work.

HCSS Education

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With NetSuite we now have time to concentrate on real business matters without having to worry about keeping our IT infrastructure up to speed.

Rococo Chocolates

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OUR SERVICES

  • Discovery

    We take the time to understand your business processes and the problems you are facing to tailor the best solutions for you. Read More....

  • Implementation

    Eureka Solutions have a customer focused approach and we implement solutions that meet your exact needs to provide a significant return on your investment. Read More....

  • Training

    Eureka Solutions offers a range of training options to ensure you get the right information you need from your system. Read More....

  • Support

    With over 16 years’ experience our team of support consultants are highly skilled with technical accreditations to ensure less downtime and rapid resolution of all queries. Read More....

  • Development

    Our team of award winning developers work hard to ensure your business system works exactly the way you need it to. Read More....

OUR 5 STEP PROCESS

Full project lifecycle partnership

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Discovery

We take the time to understand your business processes and the problems you are facing to tailor the best solutions for you. Read More....

Implementation

Eureka Solutions have a customer focused approach and we implement solutions that meet your exact needs to provide a significant return on your investment. Read More....

Training

Eureka Solutions offers a range of training options to ensure you get the right information you need from your system. Read More....

Support

With over 16 years’ experience our team of support consultants are highly skilled with technical accreditations to ensure less downtime and rapid resolution of all queries. Read More....

Development

Our team of award winning developers work hard to ensure your business system works exactly the way you need it to. Read More....

GET IN TOUCH

 

5 Star Customer Review 

"Could not ask for a better service"

Julie Maders

 

5 Star Customer Review 

"Excellent service! Problem solved within one hour"

Bill Agnew