NETSUITE CRM

What is NetSuite CRM?

Oracle NetSuite CRM delivers powerful Customer Relationship Management capabilities, providing a 360° view of your customers, with a seamless flow of information across the entire customer life cycle.

NetSuite CRM brings together traditional CRM capabilities such as sales force automation, customer service management and marketing automation, with additional functionality including order management, sales forecasting and integrated ecommerce capabilities.

Key Benefits:

  • Streamline lead-to-cash processes.
  • Elevate productivity across the organisation with a 360-degree view of your customers.
  • Improve sales performance through forecasting, upsell and commission management.
  • Manage global sales, marketing, services and partner organisations.
  • Remotely access CRM data on your mobile device.
LEARN ABOUT NETSUITE PRICING

WHAT CAN NETSUITE CRM DO FOR ME?

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ANYTIME, ANYWHERE MOBILE ACCESS

Access the latest business metrics and reports, view, enter and update key customer and sales data and keep track of activities such as project tasks and calls.

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IMPROVE SALES EFFICIENCY

Improve sales efficiency with sophisticated document management capabilities to build and maintain a sales portal. Provide your sales team with a complete view of all leads and opportunities in the pipeline.

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CUSTOMISABLE DASHBOARDS

Real-time, role-based dashboards, reporting and analytics enabling your sales, marketing and service teams to monitor personalised KPIs and access the latest reports as part of their everyday activities.

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DELIVER EXCEPTIONAL CUSTOMER SERVICE

Record key details about every customer, make every interaction count and build more rewarding relationships. Manage the complete customer acquisition lifecycle from campaign to lead to opportunity.

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IMPROVE SALES WITH UP-SELL & COMMISSION MANAGEMENT

Advanced forecasting and quote management capabilities build reliability, predictability and trust into the sales process. Improve quote and order accuracy by including automated tax and shipping rate calculations, pricing and discounting rules.

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INCREASE CUSTOMER SATISFACTION

With a 360° view of your customers, you can exceed their expectations. Customer service matters can be resolved and opportunities to up-sell can be identified quickly by equipping staff with access to real-time information into customer interactions and habits.

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FACILITATE STRATEGIC MARKETING

NetSuite CRM+ can automate marketing across channels allowing you to better align campaigns with your sales efforts. Full reporting to analyse campaign statistics and return on investment from the start of a campaign to a final order transaction.

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TRANSFORM LEADS AND OPPORTUNITY MANAGEMENT

Your sales team can manage leads from first contact through to final customer acquisition. Sales resources can be optimised to ensure your team spend more time on profitable opportunities and less time on administrative processes.

NETSUITE CRM MODULES?

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WHY CHOOSE US AS YOUR NETSUITE PARTNER

Eureka Solutions is an experienced NetSuite partner and we have been successfully implementing NetSuite projects throughout the UK since 2012. We were named Partner with Outstanding Performance of the Year for UK & Ireland in 2021, in recognition for the results we achieve for our customers. Our wealth of experience implementing cloud based business solutions means that we have the tools needed to help companies overcome their challenges and enable them to be more efficient, saving them time and money.

Why choose us

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Our Success Stories

By focusing on our founding principles of customer service and technical expertise we ensure that our NetSuite clients benefit from industry leading practices and have the visibility they need to run their businesses more profitably and efficiently.

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Find out how Eureka Solutions can help with your NetSuite needs.Call us on 01355 581 960 or contact us below:

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