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WARRANTIES SERVICES & REPAIRS FOR SAGE 200

 

 

WARRANTIES, SERVICES & REPAIRS

WSR

 

WHAT IS WARRANTIES, SERVICE AND REPAIRS FOR SAGE 200?

Warranties, Service and Repairs system allows you to fully manage your repair and contract processes. Repairs can be logged in the system against an asset and assigned to an engineer or sub-contractor.

 

1400+ Sites

1400+ Sites

Using Our Products

159+ Out of the Box

159+ Out of the Box

Solutions Available

Award-Winning

Award-Winning

Sage Developer

WHY CHOOSE WARRANTIES, SERVICE AND REPAIRS?

Contract Maintenance

Set-up multiple contracts per customer and track contracts by user defined warranty status.

Manage Repairs & Servicing

Record information, such as, repair categor, priority and condition of the item. Assign repairs to a person/subcontractor held on the purchase ledger. 

Customise Repair Settings

There is no typical way for companies to record repairs, this is why WSR comes with its own Settings screen - customise this to your requirements. 

Job Cards

Create job cards to send to the person responsible for the repairs.

Generate Estimates 

WSR allows you to generate estimates for repair jobs based on the cost of your stock and resources.

Track Warranties 

Serial items sold to a customer can be tracked as assets within the system logging location of ownership and warranties.

DO YOU NEED SOME ADVICE?
Request a call back from one of our consultants today and we’ll be happy to help.

 

 

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FEATURES AND BENEFITS

df726b4f-ec3d-46b8-ab72-1adb648cb35bContract Maintenance Management 

When a contract is created or amended, specify a user defined status, how much is to be invoiced for the contract and when. All assigned assets are listed against the contract meaning it is possible to see at a glance when an item was added to a contract & when its warranty period ran from and to.

df726b4f-ec3d-46b8-ab72-1adb648cb35b Track Warranties

Track associated parts and labour costs against repairs and service jobs which allows you to provide the true profitability of each job.

df726b4f-ec3d-46b8-ab72-1adb648cb35b Change Ownership of an Asset

If an asset moves to a different customer, ownership of this asset can be changed.  This is particularly useful if you sell to retail establishments & you need to track which of their customers has purchased one of your products.

df726b4f-ec3d-46b8-ab72-1adb648cb35b Advanced Diary System

The advanced diary system within Warranties, Service and Repairs allows users to easily assign engineers to service jobs based on availability and location allowing you to get the best value from your engineers.

df726b4f-ec3d-46b8-ab72-1adb648cb35bAutomatically Generate Renewal Notices

Renewal letters for contracts that are due to expire can be automatically generated, with the date of expiry and the cost to renew shown.

df726b4f-ec3d-46b8-ab72-1adb648cb35bTrack Serial Numbered Items

Serial number items can be tagged as assets against a contract.  This means that they can be tracked by serial number and batch

 

I would always recommend Eureka Solutions and their products and look forward to many more years of working together.

Lee Whelan Managing Director at Acuity Solutions

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Eureka Solutions are very perceptive and responsive in providing the solutions that we need. Their Addon products provide us with an excellent and valuable solution for our clients and I have no hesitation in recommending Eureka Solutions and their Sage 200 Addon products.

Stephanie Davies Managing Director at Brook Software Solutions

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The Eureka Addons have contributed to me winning many of my Sage 200 deals, a rapid response to a query or a question is paramount, the team at Eureka Solutions respond quickly – I have no hesitation in recommending their addons or development expertise.

New Business Sales Consultant Datel

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WARRANTIES, SERVICE AND REPAIRS RESOURCES

Below is a selection of WSR Resources, scroll and click to download your copy.

  • WSR User Guide

    WSR User Guide

    A detailed guide as to how to use the various functions within our Sage addon, Warranties, Services and Repairs

    Download
  • WSR Flyer

    WSR Flyer

    An overview of Eureka's addon, Warranties, Services and Repairs

    Download
  • WSR Data Sheet

    WSR Data Sheet

    An insight into the functionality of Warranties, Services and Repairs for Sage 200

    Download