Using Our Products
WARRANTIES SERVICES & REPAIRS FOR SAGE 200
159+ Out of the Box
WHY CHOOSE WARRANTIES, SERVICE AND REPAIRS?
Set-up multiple contracts per customer and track contracts by user defined warranty status.
Manage Repairs & Servicing
Record information, such as, repair categor, priority and condition of the item. Assign repairs to a person/subcontractor held on the purchase ledger.
Customise Repair Settings
There is no typical way for companies to record repairs, this is why WSR comes with its own Settings screen - customise this to your requirements.
Create job cards to send to the person responsible for the repairs.
WSR allows you to generate estimates for repair jobs based on the cost of your stock and resources.
Serial items sold to a customer can be tracked as assets within the system logging location of ownership and warranties.
DO YOU NEED SOME ADVICE?
Request a call back from one of our consultants today and we’ll be happy to help.
FEATURES AND BENEFITS
Contract Maintenance Management
When a contract is created or amended, specify a user defined status, how much is to be invoiced for the contract and when. All assigned assets are listed against the contract meaning it is possible to see at a glance when an item was added to a contract & when its warranty period ran from and to.
Track associated parts and labour costs against repairs and service jobs which allows you to provide the true profitability of each job.
If an asset moves to a different customer, ownership of this asset can be changed. This is particularly useful if you sell to retail establishments & you need to track which of their customers has purchased one of your products.
The advanced diary system within Warranties, Service and Repairs allows users to easily assign engineers to service jobs based on availability and location allowing you to get the best value from your engineers.
Automatically Generate Renewal Notices
Renewal letters for contracts that are due to expire can be automatically generated, with the date of expiry and the cost to renew shown.
Track Serial Numbered Items
Serial number items can be tagged as assets against a contract. This means that they can be tracked by serial number and batch
Eureka Solutions are very perceptive and responsive in providing the solutions that we need. Their Addon products provide us with an excellent and valuable solution for our clients and I have no hesitation in recommending Eureka Solutions and their Sage 200 Addon products.Stephanie Davies Managing Director at Brook Software Solutions