2 time winner of the NetSuite 5 Star Partner Award

5 time winner of the Sage Custom Solutions Partner of the Year Award Read more...

SAGE CRM

 

 

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sage-award

WHAT IS SAGE CRM?

Sage CRM is a Customer Relationship Management Software solution which will help you manage your important customer relationships, finances and business insight in one solution.

With Sage CRM On-Premise you can record key details about your customers and as a result you can make every customer interaction count by building more rewarding customer relationships. You can also benefit from mobile access to Sage CRM, access your key customer information on the road. This solution can also be integrated with Sage ERP enabling you to manage multiple areas of your business from a single system. 

15,000+

15,000+

SME Users

800,000

800,000

UK Customers

30+ Years

30+ Years

Industry Experience

WHY CHOOSE SAGE CRM?

Manage your Customer Relationships

Record key details about every customer, make every interaction count and build more rewarding relationships.

Integrate with Sage ERP

Improve interdepartmental communications, reduce duplication of data and of work, and make more informed business decisions.

MailChimp Email Campaign Integration

The Sage CRM integration with MailChimp allows you to send targeted email campaigns to your prospects and leads and to track your open and click-through rates.

Use Business Accelerators for Sales

Help your sales people become more productive and close sales faster.

Work from Anywhere with Mobile CRM

Access critical customer data on the road or at customer sites, by downloading the Sage CRM Application - compatible with iPhone, Android and Windows 8.

Deliver Exceptional Customer Service

Provide a consistent experience to every customer. You can also improve the quality of support with a central knowledge base and increase customer retention rates.

 

TRUSTED BY

VG

Smarter Grids

Agenor

2Pure

Gresham

DO YOU NEED SOME ADVICE?
Request a call back from one of our consultants today and we’ll be happy to help.

 

 

We use CustomerSure to check that our customers are happy - every time.

FEATURES AND BENEFITS

 df726b4f-ec3d-46b8-ab72-1adb648cb35b Contact Management 

CRM is built to manage your information about contacts. For each contact, you can store information like phone numbers, email and postal addresses. For example, a travelling salesperson can access this contact information using their mobile device before they meet or call a client.

df726b4f-ec3d-46b8-ab72-1adb648cb35b Central Database

CRM software helps you store your customer data in a central, secure location. This information includes email and communication histories, sales quotes, orders received, opportunities, and open and resolved support cases. As this information is in one place, you can feel confident you’re acting on up-to-date information.

df726b4f-ec3d-46b8-ab72-1adb648cb35bSales Force Automation

Using CRM, you can automate many of the day-to-day tasks that form part of the sales process including order processing, lead management and sales forecasts. This automation eliminates the need to spend time performing manual daily tasks like scheduling sales calls.

df726b4f-ec3d-46b8-ab72-1adb648cb35bReports and Insight

With Sage CRM you can generate reports for key areas of your business including sales, customer service, lead reports, marketing and so on. You can even create tailored reports that measure how the business is performing against KPI's. These types of reports help managers evaluate where the business stands and make more informed decisions.

df726b4f-ec3d-46b8-ab72-1adb648cb35b Leads and Opportunity Management 

Using CRM software, your sales team can manage leads from first contact through to final customer acquisition. You and your management team can optimise sales resources and ensure your team members spend more time on profitable opportunities and less on administration.

df726b4f-ec3d-46b8-ab72-1adb648cb35bTargeted Marketing

A CRM solution helps marketing teams identify leads, opportunities and closed sales. They can use CRM to plan targeted campaigns and track these results in real-time. CRM also supports email marketing, which is a powerful strategy for communicating special offers and promotions to your customers.

df726b4f-ec3d-46b8-ab72-1adb648cb35bCustomer Service

Customer service teams use CRM software to handle queries and complaints and resolve queries faster and more effectively with up-to-date information. They do this using tools like case management, Service Level Agreement (SLA) tracking and a central knowledge base. They can also use customer service metrics to improve the overall level of customer service. 

Implementing Sage CRM has been of great benefit to our business. The solution was able to address all the issues we were having and we now have one system to manage our database, sales, marketing,customer service and contract renewals.

Kevin Ashcroft Pinnacle Technology Group

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Overall we save up to two months a year using Sage CRM. We can now invest this time in our client relationships and moving the business forward. Eureka Solutions do everything they can to help and have a really good team.

Operational Project Manager Scottish News and Sport (SNS Group)

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Sage CRM allows us to grow the business, and the main benefits will come as the business continues to grow and our range of offerings increases. As we grow Eureka Solutions are able to customise Sage CRM to fit our business needs.

Maurice Hammond, Managing Director Xact Group Ltd

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OUR RESOURCES

Below is a selection of Sage CRM Resources, scroll and click to download your copy.

  • Emarketing Datasheet

    Emarketing Datasheet

    Sage CRM gives users the opportunity to gain new customers and get closer to existing customers without ever having to leave Sage CRM.

    Download
  • Customer Service Datasheet

    Customer Service Datasheet

    Sage CRM gives you the tools you need to provide high quality customer care and maintain satisfied customers

    Download
  • Software Support Matrix Datasheet

    Software Support Matrix Datasheet

    A clear guide for software support for Sage CRM

    Download
  • Sage CRM Whitepaper

    Sage CRM Whitepaper

    Sage CRM can help your business save time, increase productivity and gain greater visibility across the business for actionable decision making

    Download
  • Marketing Datasheet

    Marketing Datasheet

    Sage CRM helps you to plan, execute, and measure the success of every marketing campaign.

    Download
  • Product Overview Brochure

    Product Overview Brochure

    Sage CRM gives you the ability to connect with and understand real people covering every interaction with valuable customers across your entire business

    Download
  • Sales Datasheet

    Sales Datasheet

    Sage CRM directs your sales efforts towards the most profitable, most winnable deals, and helps you make the most of cross-selling and upselling opportunities.

    Download
  • Social CRM Solutions Datasheet

    Social CRM Solutions Datasheet

    Use social media networks to make your business business more accessible, more personable, and maintain long term connections

    Download
  • Sage CRM 7.2 – What’s New?

    Sage CRM 7.2 – What’s New?

    New features and enhancements that help you leverage the latest trends in mobility, Social CRM, and business collaboration

    Download
  • SData In Sage CRM

    SData In Sage CRM

    Sage CRM makes all of its internal data available to other applications using the SData protocol

    Download

Can't find what you're looking for? Click here to find a list of all Eureka's Solutions' product resources

Resources   Case Studies

 

OUR SERVICES

Learn more about each stage of the services and support we offer by following the timeline below:

  • Discovery

    We take the time to understand your business processes and the problems you are facing to tailor the best solutions for you. Read More....

  • Training

    Eureka Solutions offers a range of training options to ensure you get the right information you need from your system. Read More....

  • Development

    Our team of award winning developers work hard to ensure your business system works exactly the way you need it to. Read More....

  • Implementation

    Eureka Solutions have a customer focused approach and we implement solutions that meet your exact needs to provide a significant return on your investment. Read More....

  • Support

    With over 16 years’ experience our team of support consultants are highly skilled with technical accreditations to ensure less downtime and rapid resolution of all queries. Read More....

OUR 5 STEP PROCESS

Full project lifecycle partnership

Watch the Video

Discovery

We take the time to understand your business processes and the problems you are facing to tailor the best solutions for you. Read More....

Training

Eureka Solutions offers a range of training options to ensure you get the right information you need from your system. Read More....

Development

Our team of award winning developers work hard to ensure your business system works exactly the way you need it to. Read More....

Implementation

Eureka Solutions have a customer focused approach and we implement solutions that meet your exact needs to provide a significant return on your investment. Read More....

Support

With over 16 years’ experience our team of support consultants are highly skilled with technical accreditations to ensure less downtime and rapid resolution of all queries. Read More....