Turning data into information
Sage ACT! (formerly branded as ACT! by Sage) is the perfect tool for small to medium businesses who need to keep track of their contacts and improve their Customer Relationship Management (CRM) performance. With consumers now more demanding than ever, an effective CRM strategy has become a business imperative.
Businesses need to build and maintain strong relationships with their customers to improve customer retention and prevent them from defecting to competitors. Sage ACT! is the perfect CRM software solution, providing the tools you need to help you do this.
Eureka Solutions, with headquarters in East Kilbride, near Glasgow, Scotland is a leading Sage Business Partner as well as a Sage ACT! Consultant. The company specialises in implementing and supporting Sage CRM software including Sage ACT! and Sage CRM.
As well as our East Kilbride head office, we also have offices in Edinburgh, Aberdeen and Newcastle that service a range of clients throughout the UK.
Contact us to find out more about how Sage ACT! software from Eureka Solutions can help your business.
Sage ACT! is the world's number 1 selling contact management software. A contact management solution is a business productivity tool that’s more powerful than e-mail systems and spreadsheets, but easier to use, faster to get up and running, and less costly than a full CRM software solution, like Sage CRM.
Fundamentally, contact management software keeps all the details of your customer relationships - phone numbers, sales opportunities, e-mails, conversation notes, meeting and activity history, documents, social media profiles, and more - in one central, organised place.
It gives you a complete view of the people you do business with, and empowers you to develop long-lasting, profitable relationships so existing customers keep coming back and new customer referrals keep coming in!
To find out more about Sage ACT! contact management software please call our head office on 01355 581 960 or fill out our contact form. Alternatively, you can buy Sage ACT! at our online store.
Keep all of your important relationship details in one place
Manage all your important relationship details centrally, meaning you don't need to rely on written notes or spreadsheets. Information can be stored in over 60 standard fields and custom fields can easily be added. For each contact the Sage ACT! software can store details on areas such opportunities, history and documents. By having all customer information stored in Sage ACT!, customer service can be improved as well as an increase in up and cross-selling opportunities.
Manage daily responsibilities and improve productivity
Customer related activities such as phone calls, meetings etc, are managed within Sage ACT! ensuring that nothing slips through the net. A Dashboard also provides a graphical, summary view of your schedule and scheduled tasks. Microsoft Outlook users can also automatically synchronise the product with your Sage ACT! calendar keeping both up-to-date.
Segment data easily based on multiple key attributes
Segment your Sage ACT! database into different customer groups based on different criteria. Using segmented data allows you to customise your marketing messages to suit different audiences. This will increase the success of marketing campaigns customers/prospects are not "turned off" by bombarding them with irrelevant messages.
Manage your sales leads through the whole sales-cycle
Sage ACT! provides a sales management software solution allowing you can manage each opportunity through from initial contact to close. The standard Sage ACT! sales process can be used or a custom process can easily be added to meet your business needs. This means that you sales people know exactly what stage each opportunity is at at all times ensuring nothing slips through the net, increasing conversion rates.
Gain insight into the performance of your business
Interactive and customisable dashboards provide a comprehensive view of your top priorities and sales opportunities. The sales pipeline dashboard also offers a complete view of your opportunities by stage. Standard or custom reports can be ran ensuring you are able to monitor and have complete control over your company's performance.
Mobile Access
Access and update information held in ACT! on your mobile device with Sage ACT! Connect3. Access is available from popular smartphones, including BlackBerry, Windows Mobile, and Android devices; tablets, like the iPad; and your laptop via supported web browsers.
Integrate with Sage 50 Accounts
Allowing front-office staff to view back-office data from your accounts software improves efficiency and customer service. Sage ACT! integrates with Sage 50 Accounts arming customer facing employees with the information they need to effectively service customers during any interaction.
ACT! EMarketing
ACT! Emarketing is an integrated and cost effective email marketing solution that makes it easy to target contacts with campaigns and online surveys. By giving feedback and reports users can see which contacts have opened and clicked on their email, how often, when they did it etc. This gives you great feedback on the effectiveness on your email campaigns allowing you to learn and improve them, and discover what works for your target audience. (NB. requires a subscription)
Social Media Integration
Store social media profiles of your contacts against their business record within the system helping you keep up to date with the people you do business with.
Easily customise Sage ACT! to fit your business requirements
Sage ACT! can be customised to hold the information that your business requires, with the easy-to-use designer. As it can be heavily customised, Sage ACT! is a powerful, cost-effective solution for anyone wishing to manage their contacts effectively, no matter the industry.
For more information on how Sage ACT! can help your business or to a arrange a demo, please contact us to speak to one of our consultants.
As well as Sage ACT!, Eureka Solutions also specialises in other Sage software packages, including Sage 50 Accounts, Sage CRM and Sage 200.
