Turning data into information
Achilles Heel Case Study Implementing an effective retail solution using Sage 50 Accounts & Sage POS.
Sage CRM v7.1 is now available and is packed with great new features such as improved iPhone integration, Social Media integration email marketing capabilities.
Now more than ever, companies need to maximise workplace effectiveness, drive staff productivity and put the customer at the heart of their business processes to stay ahead of the competition. Sage CRM v7.1 delivers the tools companies need to communicate more effectively, collaborate better internally and compete in today’s marketplace.
Sage E-marketing for Sage CRM delivers all the power of e-marketing software directly through Sage CRM for end-to-end e-marketing campaign management. It enables users to execute high-quality, targeted email marketing campaigns and create drip marketing campaigns quickly and easily, automatically delivering email communications to the right people at the right time for maximum impact. Open, click and bounce rates are automatically tracked, enabling marketers to calculate accurate ROI and deliver hot leads to the sales team. Users can benefit from a simple 3-step wizard to create new e-marketing campaigns with ease and a choice of over 90 templates to get started immediately. Follow-up call lists can then be based on e-marketing responses, closing the loop between email and telesales.
The total campaign management functionality in Sage CRM v7.1 comes with full campaign workflow so organisations can map campaigns to their business processes for consistent execution. It enables marketing users to execute multi-channel marketing campaigns and then clone those campaigns that have worked the best for easy re-use. This drives marketing-wide collaboration by enabling marketing users to share best practice within teams and re-create campaigns quickly and easily.
Sage CRM v7.1 gives even greater flexibility when interacting with your customers through Social Media integration. With access to Social Media sites such as Twitter and LinkedIn, businesses can now manage customer interactions and leads from these sites directly from within Sage CRM.
The Sage CRM Interactive Dashboard has been enhanced to include the ability to dynamically link multiple gadgets on a single screen, maximising user productivity. Users can now create bespoke company dashboards for their key accounts in Sage CRM v7.1 and take advantage of new flexible gadget sizing. Users can re-size and reposition gadgets, enabling them to personalise the data they see and how it is presented to them.
Sage CRM v7.1 delivers a seamless calendar management experience thanks to real-time synchronisation between Sage CRM and MS Exchange, enabling users to access up-to-date appointments, tasks and contacts within Sage CRM on their smartphone, laptop or desktop PC for maximum ease-of use and productivity.
Sage CRM integration with MS Exchange delivers ease-of administration as well as a seamless integration experience. Exchange Server integration can be created and synchronisation underway rapidly. System administrators benefit from a single point of entry from where they can manage existing Exchange users and add new users.
Users can create highly graphical report charts quickly and easily with Sage CRM v7.1. Providing at-a-glance business insight, report charts and graphics are now more visually impactful, making it easy for management and users to see comparisons, patterns, and trends in their data.
To find out more about Sage CRM v7.1 or to discuss upgrading to the latest version, please contact us to speak to a consultant.
*Sage E-marketing for Sage CRM requires an additional subscription
