OUR SERVICES

We believe the first stage to solving a problem is understanding the problem. Secondly, we understand that communication is key to the success of any project.

Our Project Management Team have a wealth of experience in the business software industry, and engage with you at every stage of the process to ensure we understand each of your requirements and communicate with you to guarantee your project is delivered as expected.

DISCOVERY


WE SOLVE THE PROBLEM BY UNDERSTANDING IT.

At this stage, we aim to understand your business challenges, the impact these have on your business and how we can implement a solution to resolve your issues.

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IMPLEMENTATION


MEETING YOUR REQUIREMENTS

Our certified consultants have years of experience in implementing tailored software solutions. Based on the requirements outlined during the sales discovery and project management process, our implementation staff work closely with key members of your team to ensure we implement a business system to meet your requirements.

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SYSTEM TRAINING


WE'LL HELP YOU GET TO KNOW YOUR WAY AROUND THE SYSTEM

Our experts work with your team to deliver tailored training to meet your requirements and ability. We carry out training sessions in your office, on a test version of your setup with your own data to ensure your team are trained and familiar with the system they will be using. Training is provided as part of all new projects; however, we can also offer this to existing users who require familiarisation or just feel that they could get more from their software solution.

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SUPPORT


WE'RE ON HAND TO SUPPORT YOU

We understand excellent support is key to developing and maintaining strong relationship with our customers. Eureka Solutions manage over 2,000 contracts throughout the UK and Ireland and have a customer retention rate of 96.7%. Mixing our statistics with our focus on customer excellence and technical expertise illustrates our dedication to our customers. We offer a range of system support including Sage and NetSuite support, find out more below.

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DEVELOPMENT


WE HELP YOU GET THE MOST OUT OF YOUR SYSTEM

We have always focused on providing a solution which meets our customers’ exact requirements.Having our own, award winning development team in-house ensures that we can tailor each of the solutions we offer to address the specific processes you have which set you apart from your competitors.We also offer hundreds of off-the-shelf addons which we have developed over the years based on our customers’ requests.

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WE'VE HELPED BUSINESSES SUCH AS:

Need some help?

If you’d like to discuss a project or chat with us about any challenges you are experiencing, get in touch with us and we will respond to discuss your requirements.

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